PRODUCT

MDD ServiceVision

Revolutionize your service department with ServiceVision™. Our real-time location technology automates service workflow, minimizes bottlenecks, and maximizes productivity.

 

GET A DEMO TRY FREE
rid_1761826f-7333-44bf-babe-eafa09938244
POWERFUL FEATURES

ServiceVision Automates Your Service Workflow with Real-Time Precision

Transform your service department with ServiceVision™. Our advanced real-time vehicle tracking automatically progresses cars through each service stage, eliminating manual check-ins and identifying bottlenecks. Boost efficiency, enhance communication, and elevate customer satisfaction – all while maximizing your service department's profitability.

Real-Time Tracking

Instantly locate any vehicle or key on your lot, eliminating time-wasting searches.

Bottleneck Alerts

Receive instant notifications of workflow slowdowns, allowing quick resolution.

Automated Check-Ins

Vehicles automatically progress through service stages, reducing manual input and errors.

Digital Job Board

View your entire service workflow at a glance with our intuitive, real-time digital display.

Customer Updates

Automatically notify customers of their vehicle's progress, enhancing satisfaction and trust.

Performance Analytics

Get detailed insights into department efficiency, cycle times, and productivity trends.

Integration Hub

Seamlessly connect with your existing DMS and other dealership software for comprehensive management.

Mobile Access

Monitor and manage your service department from anywhere using our mobile-friendly interface.

The impact was immediate and impressive:- 64% of customers now out the door within 60 minutes- 96% of services completed within 90 minutes- Average wait time slashed from 2.5 hours to under 90 minutesBut the benefits didn't stop there. Corwin Toyota saw a significant uptick in their Toyota Loyalty and Engagement scores and CSI (Customer Satisfaction Index), proving that speed doesn't have to compromise quality.

Service Director, Corwin Toyota Warren Weimer

Our CSI scores went up by over 30%

Service Director, Claremont Toyota Ed Dan

“Your system saves us time. Especially Technicians time!”

Service Director, Longo Toyota Paul LeBlanc

Basic

$995/mo

Track up to 200 keys

Locate any key in seconds

  • Checkmark Real-time key status and location
  • Checkmark Reduce customer wait times
  • Checkmark Enhance security and accountability
  • Checkmark Easy-to-use interface
  • Checkmark Basic reporting
TRY FOR FREE

Pro

$1,295/mo

Track up to 500 keys

Locate any key in seconds

  • Checkmark Everything in Basic
  • Checkmark Networked Gateways for Constant Tracking
  • Checkmark Enhanced reporting
TRY FOR FREE

Enterprise

$1,595/mo

Track up to 1,000 keys

Locate any key in seconds

  • Checkmark Everything in Pro
  • Checkmark Off property tracking
  • Checkmark Real-time alerts
TRY FOR FREE
FAQ

Need clarification?

What is ServiceVision and how does it work?

ServiceVision is an advanced real-time vehicle tracking system designed to streamline auto dealership service departments. It uses cutting-edge technology to automatically track vehicles through each stage of the service process. As vehicles move through your service area, ServiceVision detects their location and automatically updates their status in the system, eliminating the need for manual check-ins and providing real-time visibility into your service workflow.

How can ServiceVision improve my dealership's efficiency?

ServiceVision boosts efficiency in several ways:

  • Eliminates time wasted searching for vehicles or keys
  • Automates the check-in process at each service stage
  • Identifies bottlenecks in real-time, allowing for quick resolution
  • Provides instant updates to customers, reducing inquiry calls
  • Offers analytics for data-driven decisions on process improvements

Many dealerships report saving hours each day and seeing significant increases in customer satisfaction scores after implementing ServiceVision.

KeyVision was designed with ease of use in mind!

We've designed ServiceVision with ease of use in mind. Our team handles the entire installation process, including setting up the tracking system in your service area. The user interface is intuitive and can be accessed from any device. Most dealerships report that their teams are comfortable with the system within a day or two of installation.

Can ServiceVision integrate with our existing Dealership Management System (DMS)?

Yes, ServiceVision is designed to integrate seamlessly with most major Dealership Management Systems. This integration allows for automatic syncing of service data, comprehensive reporting, and a unified view of your dealership operations. If you have a specific system you're concerned about, our team can discuss integration options with you.

What kind of ROI can I expect from implementing ServiceVision?

While exact ROI can vary based on dealership size and current service practices, most of our clients see significant returns within the first few months. Benefits contributing to ROI include:

  • Time saved in locating vehicles and managing the service process
  • Improved service efficiency leading to higher customer satisfaction and retention
  • Better resource utilization in your service department
  • Reduced customer complaints and increased positive reviews
  • Enhanced upsell opportunities through timely customer communication

Many dealerships report that ServiceVision pays for itself within the first month after implementation through these combined savings and efficiency gains.

Ready to try ServiceVision free for 90 days?

GET A DEMO TRY FREE