We're With You Every Step of the Way.
From setup to success, our U.S.-based Customer Success team and online documentation ensure you always have the help you need — fast, friendly, and dealer-focused.
The Best Customer Success Team in the Industry.
Our Customer Success Managers are more than tech support — they're dealer operations experts who understand your workflow.
Real People, Real Experience
Every rep has dealership operations background.
Fast Response Times
98% of tickets answered same business day.
Proactive Account Reviews
Regular check-ins and performance reports.
All the Answers, All in One Place.
Access our complete documentation hub for setup guides, FAQs, troubleshooting, and training resources — available 24/7.
MDD Locate Setup Guide
Coming SoonDealer Portal Manual
Coming SoonMobile App Guide
Coming SoonFast, Reliable, Dealer-Centric Support.
Whether it's a quick question or complex configuration, our team responds within hours — not days.
Chat Live
Available inside the MDD Dashboard & Mobile App
Email Support
support@mdd.io
Schedule Training
Book 1-on-1 onboarding or refresher session
Why Dealers Choose MDD Support
Same-day resolution
Average support rating
Average first response
Ready to Transform Your Dealership?
Join 500+ dealerships that have already revolutionized their operations with Mobile Dealer Data.