Thanks to MDD, you know where everything is 24/7. Now with Service Workflow, each vehicle updates automatically as it moves through service, turning green when it’s in the right spot and red when it’s not. Eliminate manual check-ins, reduce bottlenecks, and deliver turnaround that keep customers coming back.
Have your service department work smarter, not harder. With MDD Locate Workflow, every vehicle is tracked in real time as it moves through service, so technicians always know what’s ready next. On average, dealerships using MDD reduce service wait times by 34%, turning lost hours into faster throughput and happier customers.
Track vehicles automatically as they progress through every service stage — no manual check-ins required. MDD’s location-based updates keep managers aware of delays, flag bottlenecks before they grow, and keep technicians working without interruption. The result is a smoother workflow, higher productivity, and more cars serviced per day.
Less waiting means more satisfied guests — and more profitability for your dealership. With MDD, customers see faster turnaround, clear communication, and fewer surprises. As satisfaction grows, CSI scores rise and repeat business follows, helping your dealership build stronger relationships and long-term loyalty.
With real-time tracking, identify every vehicle in your service area and instantly know where they are at through every service stage. With automated check-ins, reduce manual input and errors so you can help more customers, faster.
Automatically notify your customers of their vehicle’s progress, enhancing customer satisfaction while reducing the need for manual check-ins. MDD Locate Workflow includes bottleneck alerts, so you instantly know when and where there are workflow slowdowns.
Designed with ease of use in mind, MDD Locate Workflow has a visually intuitive layout making it easy to learn and simple to use. You won’t need a data expert or a software engineer to manage your system, and we’ll even handle your system installation and staff training for you.
What service team doesn’t want detailed insights into their department’s efficiency, cycle times and productivity? With our MDD Locate Workflow software, you get all that and more! From expected completion times to tracking recurring repair costs and issues, you’ll be amazed at your ROI.
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