Mobile Dealer Data
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Automated Service Workflow

15 minutes back on every RO.

Swap your paper hang tags for GPS-powered digital ones and the workflow updates itself, check-in through service complete. More capacity and more billable hours — without adding a tech or a bay.

Move the sliders to see what that's worth at your volume.
MDD digital hang tag — the GPS-tracked placard that replaces a paper hang tag on the mirror
The digital hang tag. It replaces the paper one — and reports its own location.

What 15 minutes is worth at your store.

100
30500
15min
5 min30 min
26days
1830
25 Hours a day handed back to your service department. Your numbers · 100 ROs × 15 min
650 Hours a month, across the drive. Your numbers
3.9 Technicians' worth of time, returned. Your numbers · 168 hrs = one tech-month
Per year

That's about 7,800 hours a year MDD reclaims for your operation.

How it works

The vehicle’s location updates the workflow automatically.

Every car gets a digital hang tag in place of the paper one, and every stage of your drive gets a geofence. The vehicle crosses the line, the stage advances. Nobody types anything.

  1. Stage 1

    Write Up

    Keys change hands and the tag goes on. Key-to-key time starts here — automatically, at the real moment, not when someone gets round to logging it.

  2. Stage 2

    Staging

    The car moves to the lot to wait. You can see how long it has been sitting, and which units have been waiting longest.

  3. Stage 3

    In-Bay

    It crosses into a bay and the clock on that bay starts. Dwell time is measured, not estimated.

  4. Stage 4

    Service Complete

    Work finishes and the car moves out. It shows as ready the moment it is ready, so the call to the customer goes out now instead of an hour later.

  5. Stage 5

    Delivered to customer

    Keys go back. Key-to-key time stops. You have the true number for that RO, and for every RO before it.

Key to key time

From the moment they hand over their keys to the moment you hand them back.

That is the whole visit as the customer actually experiences it — not bay time, not touch time. Most stores cannot measure it, because measuring it means someone writing down two timestamps on every car, every day, and being right. Geofenced stages record both ends on their own.

The one step your team stops doing

The status update

The tag reports its own location. The stage advances because the car moved, not because somebody remembered. That is LocateIQ, and it is the difference between a board that is organised and a board that is accurate.

What the 15 minutes buys

Three numbers your pay plan is built on.

Fifteen minutes an RO is the input. What a service manager gets measured on is CSI, how long people wait, and how many hours got flagged. This is where the time lands.

15min Saved on every repair order. Typical MDD dealer
64% Of customers out the door inside an hour. Typical MDD dealer
20–30% More bay turns — the same bays, more billable hours. Typical MDD dealer
CSI Loyalty and engagement scores up, on the manufacturer's own survey. Across MDD dealers
Fifteen minutes

See it running on a real service drive.

We'll walk through your operation, show you how your advisors would use it, run a live demo on a working store, and get you a fair quote.

Or call 844-292-7110. One reply from a person, not a sequence.

Want the rest of the picture first? How Service Workflow fits the whole drive.